Bring your Smart CRM to Life
Streamline your customer relationship management and boost its profitability with automated CRM processes. Effectively track communication, address customers on their preferred channels, and engage in relevant conversations across the whole customer lifecycle.

"SCAYLE enhances our growth pace as a brand. Internationally and perfectly tailored to our target group."
Dalbir Bains, Managing Director, Braveheart
Shape your authentic customer journey
Deepen your customer relationships along the entire customer journey, e.g., with order confirmations, delay and retargeting emails, and after-sale support. Keep your customers updated and reengage them with meaningful conversations.
Strengthen your customer relations
Relevant Events
Trigger communication at significant moments to avoid customer churn or raise shopping interests, e.g., when products are added to the wishlist.
Personalised Content
Increase customer engagement with product recommendations. Incentives like vouchers with individualised values help raise customer satisfaction.
Preferred Channels
Get in touch with customers on different channels matching your communication goals. Offer email and push notifications, in-app cards, or print mailings.
SCAYLE Blog

End of Life for Shopware 5: What Comes Next?
End of Life for Shopware 5: Which alternatives will conquer the eCommerce business? Read more about the latest insights!

Technology SCAYLE Replatforming
eCommerce Replatforming With SCAYLE
Thinking about replatforming? Read more about when to replatform in eCommerce and how to achieve the best possible results.

Supply bottlenecks: How to Optimise Your Communication For a Better Customer Experience
Supply bottlenecks put an enormous strain on maintaining a positive customer experience. Optimizing your customer communication helps you handle order delays.

The Online Shop of Horrors: 7 Common Online Shopping Problems and How to Avoid Them
Online Shop of Horrors: How to avoid problems like slow pagespeed, scaling issues, impractical search, product data inconsistencies and inconvenient checkout.

Internationalisation: The Ultimate Guide to Launching New Markets
Are you an eCommerce executive thinking about expanding your business? This white paper will take a deep dive into internationalizing your eCommerce business.

Payment Service Provider: Comparison of 13 Popular Payment Providers
Which payment service provider covers all your needs? Our payment provider comparison lists the 13 most popular ones and what they can offer your business.

OMR 2022: eCommerce and Marketing Experts Meet in Hamburg
From A as in Ashton Kutcher to Z as in Changpeng Zhao, everyone came to #OMR22 in Hamburg. Except you? Find out what you missed and where you can rewatch it.

Omnichannel Technologies: Requirements for a Seamless Customer Experience
Omnichannel strategies have a major impact on your customer journey. Here’s how to use shop technologies for tailored UX, customer service and marketing.
SCAYLE sustainable customer retention
Evolve your CRM with appealing conversations based on data-driven workflows.