Bring Your Smart CRM to Life

Streamline your customer relationship management and boost its profitability with automated CRM processes. Effectively track communication, address customers on their preferred channels, and engage in relevant conversations across the whole customer lifecycle.

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Marketing | Automated CRM

"SCAYLE enhances our growth pace as a brand. Internationally and perfectly tailored to our target group."

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Dalbir Bains, Managing Director, Braveheart

Shape your authentic customer journey

Deepen your customer relationships along the entire customer journey, e.g., with order confirmations, delay and retargeting emails, and after-sale support. Keep your customers updated and reengage them with meaningful conversations.

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Strengthen your customer relations

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Relevant Events

Trigger communication at significant moments to avoid customer churn or raise shopping interests, e.g., when products are added to the wishlist.

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Personalized Content

Increase customer engagement with product recommendations. Incentives like vouchers with individualized values help raise customer satisfaction.

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Preferred Channels

Get in touch with customers on different channels matching your communication goals. Offer email and push notifications, in-app cards, or print mailings.

SCAYLE Blog

Customer Lifetime Value: Boost Your Marketing ROI with CLV

Marketing

Customer Lifetime Value: Boost Your Marketing ROI with CLV

Focusing on Customer Lifetime Value is one of the best ways to boost profitability and revenue. Here’s why you need to leverage CLV.

Marketplace Commerce

eCommerce

Online Marketplace: What It Is, How to Approach It, and Key Perks

Online marketplaces become increasingly important. But how do you sell on marketplaces or become a marketplace? Find out which approach fits you best.

Regional Payment Methods

eCommerce

Regional Payment Methods: Boost Conversions by Offering Trusted Options

Find out how regional payment methods increase your conversion rate and help you to truly localize your eCommerce shop.

Support will end for Shopware 5 – what comes next?

Shop Systems Replatforming

End of Life for Shopware 5: What Comes Next?

End of Life for Shopware 5: Which alternatives will conquer the eCommerce business? Read more about the latest insights!

eCommerce Replatforming with SCAYLE

Technology SCAYLE Replatforming

eCommerce Replatforming With SCAYLE

Thinking about replatforming? Read more about when to replatform in eCommerce and how to achieve the best possible results.

Supply Bottlenecks: Optimize Communication for Better Customer Experience

Operations eCommerce

Supply bottlenecks: How to Optimize Your Communication for a Better Customer Experience

Supply bottlenecks put an enormous strain on maintaining a positive customer experience. Optimizing your customer communication helps you handle order delays.

Common Mistakes Online Shops Make And How To Avoid Them

Basics eCommerce

The Online Shop of Horrors: 7 Common Online Shopping Problems and How to Avoid Them

We all know them: The “Online Shops of Horror” – read more about common online shopping problems when building your own shop!

Internationalization: The Ultimate Guide To Launching New Markets

Paper eCommerce

Internationalization: The Ultimate Guide to Launching New Markets

Are you an eCommerce executive thinking about expanding your business? This white paper will take a deep dive into internationalizing your eCommerce business.

SCAYLE sustainable customer retention

Evolve your CRM with appealing conversations based on data-driven workflows.

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