Bring your Smart CRM to Life

Streamline your customer relationship management and boost its profitability with automated CRM processes. Effectively track communication, address customers on their preferred channels, and engage in relevant conversations across the whole customer lifecycle.

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"SCAYLE enhances our growth pace as a brand. Internationally and perfectly tailored to our target group."

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Dalbir Bains, Managing Director, Braveheart

Shape your authentic customer journey

Deepen your customer relationships along the entire customer journey, e.g., with order confirmations, delay and retargeting emails, and after-sale support. Keep your customers updated and reengage them with meaningful conversations.

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Strengthen your customer relations

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Relevant Events

Trigger communication at significant moments to avoid customer churn or raise shopping interests, e.g., when products are added to the wishlist.

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Personalised Content

Increase customer engagement with product recommendations. Incentives like vouchers with individualised values help raise customer satisfaction.

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Preferred Channels

Get in touch with customers on different channels matching your communication goals. Offer email and push notifications, in-app cards, or print mailings.

SCAYLE Blog

Support will end for Shopware 5 – what comes next?

Shop Systems Replatforming

End of Life for Shopware 5: What Comes Next?

End of Life for Shopware 5: Which alternatives will conquer the eCommerce business? Read more about the latest insights!

eCommerce Replatforming with SCAYLE

Technology SCAYLE Replatforming

eCommerce Replatforming With SCAYLE

Thinking about replatforming? Read more about when to replatform in eCommerce and how to achieve the best possible results.

Supply Bottlenecks: Optimize Communication for Better Customer Experience

Operations eCommerce

Supply bottlenecks: How to Optimise Your Communication For a Better Customer Experience

Supply bottlenecks put an enormous strain on maintaining a positive customer experience. Optimizing your customer communication helps you handle order delays.

Online Shop Of Horrors: Avoid Common Mistakes

Basics eCommerce

The Online Shop of Horrors: 7 Common Online Shopping Problems and How to Avoid Them

Online Shop of Horrors: How to avoid problems like slow pagespeed, scaling issues, impractical search, product data inconsistencies and inconvenient checkout.

Internationalisation: The Ultimate Guide To Launching New Markets

Paper eCommerce

Internationalisation: The Ultimate Guide to Launching New Markets

Are you an eCommerce executive thinking about expanding your business? This white paper will take a deep dive into internationalizing your eCommerce business.

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Basics Checkout Comparisons

Payment Service Provider: Comparison of 13 Popular Payment Providers

Which payment service provider covers all your needs? Our payment provider comparison lists the 13 most popular ones and what they can offer your business.

OMR: SCAYLE booth in Main Hall

SCAYLE

OMR 2022: eCommerce and Marketing Experts Meet in Hamburg

From A as in Ashton Kutcher to Z as in Changpeng Zhao, everyone came to #OMR22 in Hamburg. Except you? Find out what you missed and where you can rewatch it.

Omnichannel commerce

Basics Omnichannel

Omnichannel Technologies: Requirements for a Seamless Customer Experience

Omnichannel strategies have a major impact on your customer journey. Here’s how to use shop technologies for tailored UX, customer service and marketing.

SCAYLE sustainable customer retention

Evolve your CRM with appealing conversations based on data-driven workflows.

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