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Bring Your Smart CRM to Life

Streamline your customer relationship management and boost its profitability with automated CRM processes. Effectively track communication, address customers on their preferred channels, and engage in relevant conversations across the whole customer lifecycle.

The partnership with SCAYLE enables us to create mutual benefits from future developments for broader reach and even more seamless omnichannel commerce.

Steffen Sandner, Director Digital Intelligence, Marc O’Polo

Automated, yet authentic: customer journeys in our CRM

 Strengthen your customer relations

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    Relevant Events

    Let our CRM trigger communication at significant moments to avoid churn or raise shopping interests, e.g., when products are added to the wishlist.

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    Personalized Content

    Increase customer engagement and satisfaction with automated product recommendations and personalized incentives, e.g., vouchers.

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    Preferred Channels

    Get in touch with customers on different channels matching your communication goals. Offer email and push notifications, in-app cards, or print mailings.


SCAYLE sustainable customer retention

Evolve your CRM with appealing conversations based on data-driven workflows.